Frequently Asked Questions

Should this be a short form or a long form question?

Typically, orderds for portable toilets can be delivered the following business day. Although, at peak times of the year we sometimes sell out of our portable toilets, hand wash stations and restroom trailers. So, to ensure we can meet your service needs we urge you to make your reservation as far in advance as possible.

If you are planning a large special event or need a large quantity of units for a job site, we recommend a week or more lead time.

For urgent needs we are often able to deliver toilets the same day for an extra delivery charge.

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How many people will a portable toilet accommodate at a construction site?

The ANSI standard for the portable restroom industry is 1 portable toilet per 10 workers per 40-hour work week when serviced one time per week. Although, the California Code of Regulations for Construction Jobsites requires a minimum of one separate toilet facility for each 20 employees or fraction thereof of each sex. Our experience has proven that a 1 to 20 ratio of portable toilets serviced one time per week does not keep the toilets in satisfactory condition for your workers.

If you are working extended hours, or have other unusual requirements, additional units and/or additional services will be necessary.

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What is the standard frequency of service on a portable toilet and what is included?

The standard service frequency of portable toilets is once per week. This is done to keep the units fully stocked, clean and sanitized under normal conditions. Service can be provided more frequently if needed to suit your requirements.

The servicing of a portable toilet includes:

  • Pumping out the waste tank
  • Removing any debris
  • Cleaning the inside surfaces of the unit
  • Adding fresh water and deodorizer to the waste tank
  • Replenish supplies
  • Complete or document standard repairs that may be needed.
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What happens if my site is inaccessible for service of the unit(s)?

There can be a variety of reasons why your unit(s) is inaccessible including being blocked by vehicles or equipment, located behind locked gates, unreachable due to muddy ground conditions, not providing us with a key to your lock on the unit(s), etc.

Our driver will make all reasonable attempts to service the unit(s).  Our driver will contact our office to inform us of the situation and our office personnel will attempt to contact a site or company representative to inform them of the situation and inquire if you want request us to return to the site prior to your next scheduled route day for an additional fee.

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Can you provide an attendant for my event?

Many of our customers demand the highest level of service for their event. Although an attendant is not necessary, we can provide one to maintain the restrooms, replenish supplies, and clean the restrooms as requested. By adding an attendant you will have a peace of mind that no restroom issues will occur during your event.

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Are the restroom trailers climate controlled?

Yes, the restroom trailers are climate controlled. They come standard with air conditioning for heating and cooling to ensure the comfort of the users.

A 120V 20 amp power source is required within 50 feet of the trailer location. If your site cannot accommodate this we offer Honda whisper generators to power the trailer.

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Should this be a short form or a long form Question?

The average dimensions of our debris boxes can be found on our Construction Services Page by clicking HERE.

Please note that the length and height of the containers will vary, but the width of approximately 8 feet remains constant throughout the different sizes.

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For a list of material the facility accepts please click here.

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